Free Forex Help Center, FAQ, Foreign Currency Exchange Support

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24/7 email support during trading days and hours. We have a response team waiting to respond to you as soon as they can.

 

Some of your answers or enquiries might be found in the FAQ below.

 

 

FREQUENTLY ASKED QUESTIONS



 

How are your signals generated?


Our signals are generated through market data analysis of a variety of economic and political conditions, most importantly interest rates, inflation and political stability and technical analysis. Our experts team analyses these fundamentals, technicals plus we use FXFocus Artificial Neural Networks (ANNs).

 

How are your signals delivered?


Our real time signals are delivered via electronic media i.e. emails, text messages to your mobile phone (SMS) or through our FXFocus Futant Expert Advisor Trading Robot for MetaTrader (MT4 / MT5 platforms), so you can start your day ahead of the pack.

 

How are currency prices determined?


Currency prices are affected by a variety of economic and political conditions, most importantly interest rates, inflation and political stability. Moreover, governments sometimes participate in the Forex market to influence the value of their currencies, either by flooding the market with their domestic currency in an attempt to lower the price, or conversely buying in order to raise the price. This is known as Central Bank intervention. Any of these factors, as well as large market orders, can cause high volatility in currency prices. However, the size and volume of the Forex market makes it impossible for any one entity to "drive" the market for any length of time.

 

How do I manage risk?


The most common risk management tools in FX trading are the limit order and the stop loss order. A limit order places restriction on the maximum price to be paid or the minimum price to be received. A stop loss order ensures a particular position is automatically liquidated at a predetermined price in order to limit potential losses should the market move against an investor's position. The liquidity of the Forex market ensures that limit order and stop loss orders can be easily executed.

 

How long are positions maintained?


Approximately 80% of all forex trades last seven days or less, while more than 40% last fewer than two days. As a general rule, a position is kept open until one of the following occurs: 1) realization of sufficient profits from a position; 2) the specified stop-loss is triggered; 3) another position that has a better potential appears and you need these funds.

 

Is Forex trading expensive?


No. Most online Forex brokers allow customers to execute margin trades at up to 100:1 leverage. This means that investors can execute trades of $100,000 with an initial margin requirement of $1000. However, it is important to remember that while this type of leverage allows investors to maximize their profit potential, the potential for loss is equally great. A more pragmatic margin trade for someone new to the FX markets would be 20:1 but ultimately depends on the investor's appetite for risk.

 

Is this a subscription service ?


FXFocus Futant Expert Advisor Trading Robot is a subscription service that gets billed to your credit card or bank account through PayPal.

 

Why do you use PayPal for a all your subscription service ?


PayPal service is free & is a secured online merchant facility for all credit card processing. We do not hold any of your personal financial data i.e. credit card information and bank information. PayPal prevents fraud and offers quick verification of your card

 

Can I unsubscribe at any time ?


Sure you can, No Contracts & No administrative fees. You will still receive our services until the day your subscription runs out.

 

Do you accept international users?


Yes we do. The internet makes the forex market one small world. Get informed where ever you are because the same fundamentals are moving the markets and the signals are the same.

 

Do my SMS alerts credit expire?


Your sms alerts credit do not expire. We at FXFocus.net believe that your sms alerts credit should not expire you should use at your own time and be able to turn it off or on.

 

Is there a limit on the number of email alerts or site alerts per day or during my subscription service?


No there is no limit on the number of email alerts and site alerts. If there is any alert that comes out we will notify you.

 

Can I choose what forex pairs to receive alerts ?


Sure you can. You can subscribe to a set of six pairs and only choose to be alerted via email and sms on the chosen pairs.

 

How long does it take for my subscription to be processed?


When you subscribe all payments are made via PayPal to prevent fraud and for quick verification of your card. Our system does not save any information about your credit card. Once your payment is verified PayPal will automatically subscribe your account by verifying your details with our system. Its a matter of a few seconds and your account is active.

 

How long does it take to top up my account when I buy sms alerts credit?


When you buy sms alerts credit all payments are made via PayPal to prevent fraud and for quick verification of your card. Our system does not save any information about your credit card. Once your payment is verified PayPal will automatically credit your account by verifying your details with our system. Its a matter of a few seconds and your account is credited.

 

When am I charged for sms alerts?


You are charged when the text messages is sent to your phone.

What do I do if I forget my account password?


On your sign in page click on forgot password, you will be directed to a page to enter your registered email. Once you submit your email, we will email your password .

 

Where is the central location of the FX Market?


FX Trading is not centralized on an exchange, as with the stock and futures markets. The FX market is considered an Over the Counter (OTC) or 'Interbank' market, due to the fact that transactions are conducted between two counterparts over the telephone or via an electronic network.

 

When is the FX market open for trading?


A true 24-hour market, Forex trading begins each day in Sydney, and moves around the globe as the business day begins in each financial center, first to Tokyo, then London, and New York. Unlike any other financial market, investors can respond to currency fluctuations caused by economic, social and political events at the time they occur - day or night.

 

What kind of trading strategy should I use?


Currency traders make decisions using both technical factors and economic fundamentals. Technical traders use charts, trend lines, support and resistance levels, and numerous patterns and mathematical analyses to identify trading opportunities, whereas fundamentalists predict price movements by interpreting a wide variety of economic information, including news, government-issued indicators and reports, and even rumor. The most dramatic price movements however, occur when unexpected events happen. The event can range from a Central Bank raising domestic interest rates to the outcome of a political election or even an act of war. Nonetheless, more often it is the expectation of an event that drives the market rather than the event itself.

 

Who are the participants in the FX Market?


The Forex market is called an 'Interbank' market due to the fact that historically it has been dominated by banks, including central banks, commercial banks, and investment banks. However, the percentage of other market participants is rapidly growing, and now includes large multinational corporations, global money managers, registered dealers, international money brokers, futures and options traders, and private speculators.


What tools do i need to start trading FXFocus Portfolio Forex?


It does not need a lot to start trading Forex: a funded Forex account, a computer with Internet connection and the program MetaTrader are basically sufficient for you to start trading foreign currencies. MetaTrader allows you automate your forex trades & never miss a trade. However, proper Forex education and systematic trading tools are highly recommended to minimize your risks in Forex market.

Also, beginner traders are advised to start off their trading in Forex with a demo account first. A demo account is an account set up with 'play' money for the purpose of training and sharpen your trading skills. It's free to open a demo account with most of the Forex online brokers and it does not risk your real money in the trades..

 

Are you a Forex Broker?


We not yet a forex broker but are a team of Professional and expert traders.

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Trading foreign exchange on margin carries a high level of risk and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to trade foreign exchange you should carefully consider your investment objectives, level of experience and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial advisor if you have any doubts.

Opinions expressed at FXFocus.net are those of the individual authors and do not necessarily represent the opinion of FXFocus.net or its management. FXFocus.net has not verified the accuracy or basis-in-fact of any claim or statement made by any independent author: errors and Omissions may occur.

Any opinions, news, research, analyses, prices or other information contained on this website, by FXFocus.net, its employees, partners or contributors, is provided as general market commentary and does not constitute investment advice. FXFocus.net will not accept liability for any loss or damage, including without limitation to, any loss of profit, which may arise directly or indirectly from use of or reliance on such information.

*Performance
Past performance is no indicator of future performance. Long term performance shows the potential volatility of returns over time. The value of investments and the income from them can fall as well as rise and is not guaranteed. You may not get back the amount originally invested. Fluctuations may be particularly marked in the case of a higher volatility model and the value of the investment may fall suddenly and substantially. Model portfolio composition and performance have been based on theoretical tracking of the model portfolio and are gross of fees and do not take tax positions into account. Please note that actual portfolios may not perform in the same manner as the models depicted in this document, depending on your personal Portfolio and any customisations. Rounding in the data may result in minor variations.

CFTC RULE 4.41 - HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.

 
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